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Costco gets surprising lift from an everyday expense

Costco (COST)’s business model is based on one promise: saving its members money.

That method has proven especially useful as Americans face increased fuel prices.

As gasoline prices rose in the spring, more cars headed to Costco’s gas outlets for cheaper fuel. The trend was so strong that the warehouse store saw its biggest-ever fuel-volume weeks toward the end of its fiscal third quarter.

The spike was more than a victory for fuel sales.

Costco claims some buyers signed up for memberships just to use its gas stations, creating a potential conduit for future spending in its warehouses. The corporation believes that customers who buy fuel frequently are likely to spend more in other areas as well.

The update came after Costco posted another solid earnings report. But while investors looked at revenue and profit, management pointed to something as important: Drivers increasingly saw Costco as a way to save money on one of their most frequent household expenditures.

That tendency may help explain why the warehouse club continues to stand out from many rivals in a tough economic climate.

Costco’s gas stations become a savings destination

Costco reported net sales of $69.15 billion during its fiscal third quarter ended May 10, up 11.6% from a year earlier.

Revenue rose to $70.53 billion, beating Wall Street expectations of $69.81 billion. Net income increased to $2.19 billion, or $4.93 per share, from $1.9 billion, or $4.28 per share, in the prior-year period.

The profit figures were outstanding, but officials kept bringing up the performance of Costco’s fuel division.

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The last five weeks of the quarter were Costco’s five highest-volume gasoline weeks ever, CEO Ron Vachris told analysts.

“Against the backdrop of ongoing macro uncertainty, our focus is providing quality goods and services at the lowest possible price,” Vachris said.

The unprecedented demand shows how people are responding to higher fuel prices.

Many drivers seem deliberately to be searching out cheaper options rather than face the burden of increased rates elsewhere. With Costco’s membership system, they can also provide competitive prices on gasoline, so when prices rise, it’s a good spot to fill up.

The firm also stated it was attracting first-time members coming to Costco for gasoline.

That’s one of the most essential things that may be learned from the quarter.

Those that buy fuel are generally repeat visitors. Once they’re coming in regularly, Costco has more possibilities to capture spending on groceries, pharmaceutical products, household staples, and discretionary items.

Paid memberships rose 4.1% year over year during the quarter, while traffic across Costco’s website and app climbed 37%.

Costco’s fuel business also gives it a competitive advantage outside of fuel sales.

Unlike many stores, Costco employs fuel as a traffic generator and a loyalty tactic. Consumers may start to save money at the pump, but those savings might lead to a broader engagement with the retailer.

This dynamic seems to be gaining traction as customers grow more value- and household-budget-minded.

Costco looks to build on its savings strategy

Costco’s emphasis on savings didn’t stop at gas.

The retailer also provided investors with updates on tariff-related refunds that could ultimately lead to lower costs for members.

Following recent legal developments on some import levies, the business has begun filing claims for potential tariff refunds. Costco expects approved refunds to come in over the next several months, Vachris said.

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Management said the company expects to pass some or all of the savings on to members.

“Our goal is to be the first to lower prices and the last to raise them,” Vachris explained, according to CNBC.

The statement plays into a larger narrative that carried through the conference call.

Whether through lower gasoline prices or potential tariff-related savings, Costco continues positioning itself as a retailer focused on delivering value to members.

That strategy could explain why shoppers visited Costco’s gas outlets more often throughout the quarter.

Costco finds a surprising new way to win over shoppers.

Photo by slobo on Getty Images

Key Costco quarter takeaways

  • Revenue increased to $70.53 billion, topping Wall Street expectations.
  • Net sales rose 11.6% year over year.
  • Costco recorded its five highest-volume gasoline weeks ever.
  • Paid memberships increased 4.1%.
  • Website and app traffic climbed 37%.
  • Costco has started submitting tariff refund claims.
  • Management says future savings may be passed along to members.

Costco’s most recent quarter indicates that shoppers are still quite intent on looking for discounts where they can.

The retailer’s earnings beat was significant, but the bigger news may have been at its gas stations. With fuel prices higher, more drivers were looking for savings, and many found their way to Costco.

That helped the corporation post record gasoline volumes and attract new members who potentially will be long-term consumers.

For Costco, the fuel spike wasn’t just a short-term sales lift. It showed how the company’s value proposition may be even more potent when consumers are feeling the pinch of increasing costs in their everyday lives.

As long as drivers are looking for bargains, Costco’s gas stations might remain one of the retailer’s most successful strategies to build membership, increase loyalty and generate future sales.

Related: Costco just made a major move to fix a member pain point