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N Team

United Airlines CEO Scott Kirby signals a major business shift

There’s an old saying in business: never waste a crisis. United Airlines CEO Scott Kirby, it seems, has that line memorized. The 95-year-old and Chicago-based United Airlines (UAL) chief executive was in Rio de Janeiro over the weekend, which ended on June 7, speaking on the sidelines of the International Air Transport Association’s annual meeting, […]

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Analysis: Wendy’s has a customer-service problem

While automated ordering and artificial intelligence-based customer service solves problems when it works, not having a human option can create a terrible experience. “Consumers are growing more accepting of AI when interacting with businesses, but they overwhelmingly prefer human interactions,” according to Metrigy’s Customer Experience Optimization 2025-26. The study showed that 84.9% of consumers prefer

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U.S. government changes warning on popular tourist destination

Sitting south of Türkiye, west of northern Africa and southeast of Greece, the island nation of Cyprus has for centuries been considered the crossroads of Europe and the Middle East due to its location in the East Mediterranean Sea. While normally an extremely safe destination known for its crystal-blue beaches and ancient archeological sites, Cyprus

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Eli Lilly’s $12.8 billion obesity bet faces new Medicare test

Eli Lilly (LLY) investors have been struggling to answer a deceptively straightforward question for the last two years. How big can the obesity medicine business get? The answer has already helped produce one of the most powerful growth stories in health care. Lilly’s blockbuster drugs Mounjaro and Zepbound helped turn the company into one of

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